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Effective Date: August 1, 2026

Clean Water Solutions LLC (“Clean Water Solutions,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, request an estimate, schedule service, purchase products or services, or otherwise interact with us.

Information We Collect

We may collect your name, address, email address, telephone number, payment and transaction information, appointment details, property information, water-source and water-quality information, service history, photographs, and communications with us.

Our website and service providers may also collect technical information such as your IP address, browser, device type, pages visited, referring website, cookies, and similar usage data.

How We Use Information

We use information to respond to inquiries, perform water testing, prepare estimates, schedule and provide services, recommend and install water-treatment equipment, process payments, maintain service and warranty records, provide customer support, communicate appointment and service updates, improve our business and website, prevent fraud, and satisfy legal, tax, accounting, insurance, and regulatory requirements.

Text Messages

By providing your mobile number and consenting to receive texts, you agree that Clean Water Solutions may send messages regarding appointments, estimates, technician arrivals, service updates, invoices, customer support, and promotional offers when separately authorized.

Message frequency varies. Message and data rates may apply. Consent to marketing texts is not a condition of purchase. Reply STOP to unsubscribe or HELP for assistance.

We do not sell your mobile number. Mobile information, including text-message opt-in data and consent, will not be shared with third parties or affiliates for their marketing or promotional purposes. We may share it with service providers that help us deliver messages, manage customer communications, prevent fraud, or comply with law.

How We Share Information

We may share information with employees, installers, contractors, payment processors, field-service and customer-management platforms, website hosts, communications providers, accountants, insurers, suppliers, manufacturers, warranty administrators, and other providers that perform services for us.

We may also disclose information when required by law, necessary to protect our rights or safety, or connected with a merger, financing, sale, or transfer of the business. We do not sell personal information for monetary compensation.

We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website activity, measure advertising performance, and improve our services. You may control cookies through your browser settings.

Data Retention and Security

We retain information for as long as reasonably necessary to provide services, maintain customer and warranty records, complete transactions, resolve disputes, and meet legal or business requirements.

We use reasonable administrative, physical, and technical safeguards to protect personal information. However, no electronic system can be guaranteed completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements. You may unsubscribe from marketing emails using the link provided in the email and unsubscribe from text messages by replying STOP.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

Third-Party Services

Our website may link to third-party websites or services. We are not responsible for their privacy or security practices.

Policy Changes

We may update this policy periodically. Any changes will be posted on this page with a revised effective date.

Clean Water Solutions LLC

1690 S Davis Rd

LaGrange, GA 30241

(334) 539-0404

mark@cleanwatersol.com

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